“You see,” he explained, “I consider that a man’s brain originally is like a little empty attic, and you have to stock it with such furniture as you choose. A fool takes in all the lumber of every sort that he comes across, so that the knowledge which might be useful to him gets crowded out, or at best is jumbled up with a lot of other things so that he has a difficulty in laying his hands upon it. Now the skilful workman is very careful indeed as to what he takes into his brain-attic. He will have nothing but the tools which may help him in doing his work, but of these he has a large assortment, and all in the most perfect order. It is a mistake to think that that little room has elastic walls and can distend to any extent. Depend upon it there comes a time when for every addition of knowledge you forget something that you knew before. It is of the highest importance, therefore, not to have useless facts elbowing out the useful ones.”
- Sherlock Holmes to Watson during their first case, A Study in Scarlet
From hints in the Canon, I’m positive that Holmes nurtured a own home-grown content management system (CMS) of notes, newspaper clippings, pages torn from journals, snippets from medical textbooks, monographs on fingerprints and head measurements, observations on mud types and tobacco ashes, criminal trial transcriptions, and so on. Some of this was no doubt kept in his “attic” for casework, but there was much that didn’t fit (such as the fact that the Earth revolved about the sun, he claimed) and –should a pertinent nugget need to be recalled to solicit a possible solution for a case– that would require safekeeping for ready reference and analysis later.
I’ll leave the theorising as to whether Holmes would even bother with computers in this day and age to those Baker Street professionals who take great joy in debating such topics. However, I can’t help but wonder what sort of system he, as a knowledge worker, would utilise today.
I guess one might refer to me as a “knowledge worker” in the purer sense of the term (if you can indeed filter out the buzzword poisoning). Most of my time is spent instructing, consulting, preparing coursework, developing (mainly educational) multimedia, researching, writing, and coming up with solutions to uncommon problems. To do this requires a tremendous body of knowledge and information, very little of which I can actually retain in the little attic of my mind. Over the past few years, I’ve tried quite a number of ways to store and retrieve information, and they all have their pros and cons. In particular, I am very impressed with Tinderbox and the way in which it leverages agents, queries which act upon its freeform database and associated metadata to produce groups of links to items that match (and that can be further utilised in other scripts, like exporting to HTML for a website). However, I’ve never been able to find a content management system that also does an excellent job of handling non-textual media and concordance –finding items that are similar, based upon word relationships drawn out by context. That is, until now. Its name is DEVONthink.
